1. Legal notice
2. Your consent
By filling out the contact or quote forms on this website, you agree to being contacted by an FCA regulated advisor who will help create a quote for you based on your criteria. We may use your personal data for our legitimate interests in order to:
3. Data Protection Act 1998
Our omission to exercise any rights under these conditions of use does not constitute a waiver or such right unless expressly accepted by us in writing.
Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.
This policy sets out our policy on the privacy of the individual. MortgageAdviser.org takes your privacy seriously. In general, we use the personal information that we collect from individuals and match their needs with relevant products and services, and process any through our website. This policy only applies to websites hosted at and comprising part of the MortgageAdviser.org Companies and not to companies, individuals, organisations or other websites to which there are links.
4. Conditions of use
We use our reasonable efforts to include accurate and up to date information on our web pages. Information is for guidance only and is not intended to form any part of a contract and can be subject to change without notice. We shall not be liable for any direct, indirect, incidental, consequential or cumulative losses or damages arising out of the use or inability to use these pages, any errors, misrepresentations or omissions on the material contained on them.
The information on these web pages has been prepared with reasonable care and is believed by us to be legal, honest, decent and truthful as of the date of its preparation.
You agree that the material downloaded or otherwise accessed through the use of our web pages is obtained entirely at your own risk and that you will be entirely responsible for any resulting damage to software or computer systems and/or any resulting loss of data even if we have been advised of the possibility of any such damage.
We do not accept any liability in connection with any third party web sites which may be linked or accessible through our own website and we do not endorse or approve the contents of any such site.
In relation to a dispute arising out of this website you the user and we, MortgageAdviser.org, agree to submit exclusively to the jurisdiction of the courts of England and Wales.
Except where expressly stated to the contrary the text and graphics in the information contained in this website is the copyright of the MortgageAdviser.org. You may download or print out individual selections of these web pages only if explicitly used for your own personal information and not to be publicly reproduced. Permanent copying or storage of whole or part of this website or the information contained in it or reproduction or incorporation of any part of it in any other work or publication whether on paper or electronic media or any other form is expressly prohibited.
The entire contents of these web pages remains our property and is copyright with all rights reserved.
Under The Financial Services Act 1986 (as amended) the information on these web pages is not intended to constitute an advertisement in relation to the sale of securities or investments.
5. How to contact us
MortgageAdviser.org prides themselves in great customer service. If you are not happy with our service for any reason, please send an email to firstname.lastname@example.org, and provide us with the following information:
- Full name
- Email address
- Phone number
- Post code and first line of your address
- The full details of your concern and preferred outcome
Please allow up to 5 business days from the time of receipt to hear back from us. We will do our utmost to resolve your concern immediately.
Sometimes it may take longer to fully investigate and if a complaint is particularly complex, it may take longer to resolve. We will always try our best to respond to your complaint as quickly as possible and we will send you our final response no later than 8 weeks from when you first complained. If we cannot complete our investigation in this time, we’ll contact you to explain the delay and give you an indication of when to expect our response. If you’re unhappy with the progress of your complaint or not happy with our final response, at this point, you can refer it to the Financial Ombudsman Service. The Financial Ombudsman Service will only deal with your complaint if you have given us the opportunity to put matters right, so please contact us first and we will do all we can to help you.